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Returns & Exchanges

We strive to provide an excellent products possible, with the highest regard to quality and customer satisfaction

If you are unsatisfied with your purchase from Iron Fever, you can return it for a store credit or exchange within 14 days of receiving your order.

Return Conditions

Products must be unwashed and unworn with original tags.

All markdown sales are final and no exchanges or returns will be accepted on sale items.

U.S. Returns and Exchanges

Customer will be responsible for paying postage on any returns or exchanges item.

Please submit a return or exchange request to

Irfvcustomerservice@gmail.com

We will provide you address to return your item for a refund or exchange. If you are returning a product, we will refund you the price of the original order in the form of an electronic gift card that you can use towards future purchases within 7 business days after we receive the product in returnable condition at our warehouse. If you are exchanging a product we will issue a new order with tracking number within 7 business days after we receive the product in exchangeable condition at our warehouse.

International Returns and Exchanges (Exclude Vietnam)

Unfortunately, we are unable to provide refund for Vietnamese Customer live in Vietnam. If you have a problem with a product, please contact us immediately.

For  ship all returns and exchanges please email:

Irfvcustomerservice@gmail.com

*Additional limitation may apply.


We would like to take care each of everyone that support us; we ask you please be patient with us as we are handling your order and request.

We hope you are enjoy the products that you ordered from us.

Thank you for continued support & loyalty

#SpreadtheFever

FAQs

Please email us: 

irfvcustomerservice@gmail.com

We will provide the return address along with return or exchange instruction.

You have up to 14 days of receiving your order to return or exchange 

 

Unfortunately, U.S. and International Page does not handle Vietnam Market; Please contact us via Facebook Message or Instagram as ours delicate customer support team member will assist you

Please send an email to irfvcustomerservice@gmail.com with your order number and a photo of the incorrect product(s) we sent. We will immediately send you the correct replacement product once we received the incorrect products(s).

This means that your package is currently being processed and the location will update as soon as the shipping provider scans the package.

You can expect a response within 2-4 business days. Our customer service team works Monday-Friday.

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